Category Archives: story writing

I have a GREAT idea!!!….

I was recently asked what to do when a stakeholder or client asks for a feature or user story that either doesn’t make sense or is based on flawed logic or on a lack of technology or domain knowledge. Sometimes stakeholders’ pet projects, wacky ideas and whims and fancies can be the nemesis of a product owner and her team. They waste valuable time and resources and in some cases they can affect team morale, as the team feels that they are on a fruitless errand.

I have two solutions to this problem: Nip it in the bud or meet them halfway.

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Filed under agile, customer participation, planning, scrum, story writing, Uncategorized

Postpone technical details as long as possible, despite what your PM tells you

I’ve always been a firm believer that whether you’re Agile or Traditional, it’s important to postpone describing technical details as long as possible. It’s very tempting to start to solve problems ASAP, because there is something very satisfying about solving puzzles. Also, many project managers and others who are being held to deadlines will push to start design and coding as soon as possible. However, I believe in, as someone I met recently described it to me, a “back to basics” approach.

One challenge I often face is when a client pushes for me to start technical discussions with the users. Their argument Continue reading

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Filed under business analyst, complexity, requirements, story writing

When to use User Stories, Use Cases and IEEE 830 – Part 1

A hammer is good for nails, not so good for fixing televisions. A scooter is the best way to get around town, unless you’re in Montreal in January. Choosing one method to describe the customer’s need across projects, teams and environments actually hinders good analysts, architects and developers as much as it helps. What is much more valuable is having an analyst who understands and has the ability to use all of the tools, and relying on her to work with her team to decide whether to hammer the nail or take the subway.

Use Cases, IEEE 830 style “The system shall…” requirement statements, and User Stories each have advantages and disadvantages. A good analyst, or project manager, should know the advantages and have the ability to choose which is most appropriate for the project. Continue reading

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Filed under business analyst, collaboration, customer participation, documentation, planning, requirements, story writing, You're doing it wrong

What’s the difference between a user story and a requirement?

I am often asked this when delivering training on writing requirements. The most obvious difference is semantics. A user story is generally written as a statement of something a user wants to do with a system and for what purpose. For example:

I want to find clothing that is my size.

While a requirement statement is traditionally written in a more formal style, starting with “The system shall” Continue reading

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Filed under agile, requirements, story writing